Shipping Info & FAQ
FREE SHIPPING TERMS
We currently offer Free Shipping for all Domestic (US) orders placed on our site. Domestic Orders will receive free ground shipping at no added charge (International shipping charges will vary based on region and weight) If you wish to receive your KYA bikini faster you may upgrade your shipping for additional costs. Please see shipping chart below for more information. Orders placed after 12 PM PST, weekends, or holidays will typically be processed the following business day.
Expedited Shipping incurs additional costs depending on speed chosen at the time of order. Orders placed before 12PM PST will be shipped out same business day. Orders placed after 12PM PST will be shipped out next business day. Expedited shipping only delivers Monday-Friday with the exception of recognized holidays. If your order is placed during the weekend it will ship out that following Monday. Expedited shipping can vary 1-2 days depending on your location.
Domestic Free Shipping items will be delivered via USPS to that address provided. Orders over $300 will require signature confirmation unless this option is explicitly waived by customer. The customer is responsible for securing package after delivery and assumes responsibility for any package that is reported stolen or lost when tracking information shows successful package delivery.
WHEN WILL MY ORDER SHIP?
Orders placed before 12pm PT will typically ship same day and order placed after 12pm PT will likely ship next (business) day. Orders with Free Shipping option may take up 1-2 business days to process and prepare for shipment however this is rare and based on shipping volume.
We want our KYA beauties to LOVE the item(s) they've ordered so if your not completely satisfied with your purchase, you may return your item(s) within 14 days to receive a full refund (minus expedited charges if applicable). A shipping label will be provided to you once you complete your return process by visiting : https://www.kyaswim.com/a/returns
International returns - We accept International returns/exchanges, however the customer is responsible for return shipping/handling charges (Return shipping labels are not provided by KYA swim.) Customer must present a tracking number in case of any lost/stolen packages.
**Please note Marked Sale items and item(s) bought with a promo code of 30% and higher are considered FINAL SALE and cannot be returned or exchanged
Need to Exchange for another size/style/color? Simply select select the "Store Credit" option during your return process by visiting: https://www.kyaswim.com/a/returns. We offer a Prepaid shipping label for you to send your unwanted item(s) back to KYA swim. Once we receive and process your exchange we'll issue you a unique store credit code to your email. You may use this code to freely shop the site and repurchase your correct (size/style/color(s)) wanted. In a rush to make an exchange? Please email firstname.lastname@example.org and we'll gladly assist!
Questions on Sizing please email email@example.com
HOW DO I TAKE CARE OF MY KYA BIKINIS?
Our bikinis are made of the highest quality fabric that is sure to last with some LOVE given. Caring for them is simple. Hand wash with mild soap in cold water. Lay flat or hang dry in shady area.
WHERE ARE YOU LOCATED?
We headquartered in Huntington Beach California and our swimwear is carried in-store at various retailers near you. Please click here for full list retailers.
WHAT DOES PRE-ORDER MEAN?
Pre-Order items are available for purchase. However, the item has either not yet been released, or we currently do not have the item in stock and our waiting on its arrival to our office. If items can be shipped sooner we will notify you via email.
We are here to help! Please contact firstname.lastname@example.org with any questions.
WE LOVE seeing our KYA beauties! Post your photos on Instagram and #KYAswim for your chance to win $100 dollar shopping spree!