Shipping & Returns

We want you to love your swim

At KYA, everything we design is made with one goal in mind: that you feel confident the moment you put it on.

We know swimwear can be personal. Fit matters. Comfort matters. And feeling good in your body matters. That’s why we design and make our swimwear close to home, test it across real bodies, and stay hands-on through every detail — so when your suit arrives, it feels right.

If something isn’t perfect, we’re here to help. Whether it’s a different size, a different style, or a quick question, our team is always happy to guide you. Because loving your swim doesn’t stop at checkout — it’s part of the experience.

Returns & Exchanges (start your return here)

  • Returns accepted within 14 days of delivery on unworn items with tags and liners attached

  • Easy online returns via our portal: https://www.kyaswim.com/apps/returns

  • Exchanges are processed as store credit so you can quickly select the right size or style

  • Final sale items (marked or discounted 30%+) are not eligible for return or exchange

Shipping Times

  • Orders ship from Huntington Beach, California

  • Most orders ship within 1–2 business days

  • Delivery typically takes 1–2 days within California and up to 5 days on the East Coast

  • Orders placed before 12pm PST usually ship same day

  • Expedited shipping is available at checkout (business days only)

International Orders

  • International shipping rates vary by location and weight

  • Duties and taxes are the responsibility of the customer

  • International returns are accepted, but return shipping is not provided


If you ever have questions, need fit guidance, or want help choosing your size, email us at info@kyaswim.com — we’re always happy to help you find your perfect fit.



Extended Policy info below:


SHIPPING POLICY

Items are shipped US Postal from Huntington Beach CA and typically ship within 1-2 days to California and around 5 days to East Coast.  Orders placed with International shipping destinations will be subject to charge and will vary based on region and weight. If you wish to receive your order faster, you may upgrade shipping for additional cost. 

 

EXPEDITED SHIPPING

Expedited Shipping incurs additional costs depending on speed chosen at the time of order. Expedited shipping only delivers Monday-Friday with the exception of recognized holidays. If your order is placed during the weekend it will ship out that following Monday. Expedited shipping can vary 1-2 days depending on your location. 

 

DELIVERY

 

Domestic Shipping items will be delivered via USPS to the address provided at checkout.  Orders over $300 will require signature confirmation unless this option is explicitly waived by customer.  The customer is responsible for securing package after delivery and assumes responsibility for any package that is reported stolen or lost when tracking information shows successful package delivery.

Orders placed before 12pm PST will ship same day and orders placed after 12pm PT may ship next (business) day.  Orders placed on weekends or holidays will be processed the following business day. 

INTERNATIONAL ORDERS

 

All international packages may be subject to duties and taxes. We are not responsible for custom fees and any duties or taxes associated with your purchase.

KYA swim is not responsible for any lost or stolen packages during transit/delivery.  Additionally we have the right to refuse any order placed on our website.

The customer is responsible for providing accurate shipping details and will be held liable for any fees incurred for orders returned to us for inaccurate delivery information.  

 

RETURN POLICY

REFUNDS:
If you're not completely satisfied with your purchase, we happily accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for either a refund, store credit, or exchange. You may return your item(s) within 14 days to receive a full refund (minus expedited shipping charges) Begin the return process at https://kya.loopreturns.com/#/ and a shipping label will be provided to you once return process is completed.  This does not apply to items marked Final Sale.

If you decide to use the label provided by KYA, a small fee may be deducted from the refund amount (disclosed before completing return). You may also ship using your own method for a full refund at no charge.

 

EXCHANGES:
You may exchange an item by visiting https://kya.loopreturns.com/#/ and selecting the "Store Credit" option. A prepaid shipping label will be provided at no cost to return item(s) back to KYA swim. Once we receive your returned items to our warehouse, a unique Store Credit code will be sent to your email. You may use this code to freely shop the site and repurchase the desired item (size/style/color).

IN A RUSH TO RECEIVE AN EXCHANGE?
Complete a return visiting : https://kya.loopreturns.com/#/  for "Refund" and create a new purchase for the correct item(s) on www.kyaswim.com. You will be required to pay the Refund Label fee but your new order will be shipped out much quicker than through the normal Exchange - (Store Credit) process.


**Please note Marked Sale items and item(s) bought with a promo code of 30% and higher are considered FINAL SALE and cannot be returned or exchanged**

INTERNATIONAL RETURNS:
We accept International returns/exchanges, however the customer is responsible for return shipping/handling charges and return shipping labels are not provided. Customer must present a tracking number in case of any lost/stolen package as KYA is not responsible for lost/stolen packages.


If you have any questions please email info@kyaswim.com and we'll gladly assist!